# SignalWire privacy rating

Communications platform from the team behind FreeSWITCH, with APIs for SMS, voice calls and video.

## Summary

SignalWire is not graded yet: 45% of its criteria have evidence, and 60% is needed. It partly meets TLS configuration. It does not meet open source, no trackers or telemetry and security headers. Still needing evidence: no ads or data sales, independent audit, transparency report, tells users about requests, message content deleted or redacted and EU data location. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A- and Mozilla HTTP Observatory grade C.

- Website: https://signalwire.com
- Jurisdiction: United States. Five Eyes member. Subject to the US CLOUD Act.
- Home page trackers: Google Fonts (not scored), Google Tag Manager, HubSpot
- Category: [SMS and voice APIs](https://privacyratings.com/communications-apis/)
- Grade: Not graded (45% evidence)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | The hosted service is closed source. |  |
| No trackers or telemetry | No | The website loads Google Tag Manager and HubSpot. |  |
| No ads or data sales | Unknown |  |  |
| Independent audit | Unknown |  |  |
| Transparency report | Unknown |  |  |
| Tells users about requests | Unknown |  |  |
| TLS configuration | Partial | Grade A- | https://www.ssllabs.com/ssltest/analyze.html?d=signalwire.com&hideResults=on |
| Security headers | No | Grade C (50/100+) | https://developer.mozilla.org/en-US/observatory/analyze?host=signalwire.com |
| Modern web standards | Not tested yet | Not tested yet. |  |
| Message content deleted or redacted | Unknown |  |  |
| EU data location | Unknown |  |  |

Source: https://privacyratings.com/communications-apis/signalwire/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/communications-apis/signalwire.md