# pCloud privacy rating

Cloud storage from Switzerland with desktop, mobile and web apps. Client-side encryption covers only a separate encrypted folder that needs the paid pCloud Encryption add-on.

## Summary

pCloud scores 25 out of 100 (grade F) on the encrypted cloud storage criteria. It meets 2 of 8 criteria: no ads or data sales and TLS configuration. It does not meet open source, no trackers or telemetry, independent audit, transparency report, tells users about requests and security headers. It is based in Switzerland: Not in the Five, Nine or Fourteen Eyes; GDPR-style data protection law. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade F.

- Website: https://www.pcloud.com
- Jurisdiction: Switzerland. Not in the Five, Nine or Fourteen Eyes. GDPR-style data protection law.
- Platforms: Web, Windows, macOS, Linux, Android, iOS
- Home page trackers: none found
- Category: [Encrypted cloud storage](https://privacyratings.com/cloud-storage/)
- Grade: F (25/100)

## Criteria

| Criterion | Answer | Note | Evidence |
| --- | --- | --- | --- |
| Open source | No | Closed source. |  |
| No trackers or telemetry | No | The Android app includes Google Firebase Analytics and Crashlytics, and the privacy policy mentions advertising and analytics partners. | https://reports.exodus-privacy.eu.org/en/reports/com.pcloud.pcloud/latest/ |
| No ads or data sales | Yes | Funded by paid storage plans, with no ads in the service. pCloud states it does not sell personal information. | https://www.pcloud.com/privacy_policy.html |
| Independent audit | No | No independent audit is published. |  |
| Transparency report | No | No transparency report or government request policy is published. |  |
| Tells users about requests | No | No published policy on notifying users about data requests. |  |
| TLS configuration | Yes | Grade A+ | https://www.ssllabs.com/ssltest/analyze.html?d=my.pcloud.com&hideResults=on |
| Security headers | No | Grade F (20/100+) | https://developer.mozilla.org/en-US/observatory/analyze?host=my.pcloud.com |
| Modern web standards | Not tested yet | Not tested yet. |  |

Source: https://privacyratings.com/cloud-storage/pcloud/
Edit: https://github.com/privacyratings/privacyratings.com/edit/main/ratings/cloud-storage/pcloud.md
