{
  "slug": "zoiper",
  "category": "voip-clients",
  "name": "Zoiper",
  "description": "SIP softphone from Securax in Bulgaria for desktop and mobile, with a free version and a paid Pro licence that adds features.",
  "website": "https://www.zoiper.com",
  "license": null,
  "platforms": [
    "windows",
    "macos",
    "linux",
    "android",
    "ios"
  ],
  "jurisdiction": {
    "code": "BG",
    "name": "Bulgaria",
    "eyes": null,
    "eu": true,
    "gdpr": true,
    "cloud_act": null
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 20,
  "coverage": 100,
  "summary": "Zoiper scores 20 out of 100 (grade F) on the voice calls criteria. It meets 1 of 4 criteria: no ads or data sales. It does not meet open source, no trackers or telemetry and independent audit. It is based in Bulgaria: Not in the Five, Nine or Fourteen Eyes; EU member (GDPR).",
  "url": "https://privacyratings.com/voip-clients/zoiper/",
  "markdown": "https://privacyratings.com/voip-clients/zoiper/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://reports.exodus-privacy.eu.org/en/reports/com.zoiper.android.app/latest/",
      "note": "The Android app includes Google Firebase Analytics, and the website uses Google Analytics."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.zoiper.com/en/shop/buy/zoiper5",
      "note": "Funded by paid licences. No ad SDKs are found in the Android app."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "no",
      "evidence": null,
      "note": "No independent audit is published."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    }
  },
  "tests": {
    "ssllabs": null,
    "observatory": null,
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "Cloudflare Web Analytics",
        "host": "static.cloudflareinsights.com",
        "effect": "partial"
      },
      {
        "name": "Google Ads",
        "host": "www.googleadservices.com",
        "effect": "no"
      },
      {
        "name": "Google Analytics",
        "host": "google-analytics.com",
        "effect": "no"
      },
      {
        "name": "Google DoubleClick",
        "host": "googleads.g.doubleclick.net",
        "effect": "no"
      },
      {
        "name": "Meta Pixel",
        "host": "www.facebook.com",
        "effect": "no"
      },
      {
        "name": "YouTube embed",
        "host": "www.youtube.com",
        "effect": "none"
      }
    ],
    "tested_at": "2026-10-01T10:59:36.422Z"
  },
  "last_modified": "2026-10-01T11:14:42Z"
}