{
  "slug": "pingdom",
  "category": "status-pages",
  "name": "Pingdom",
  "description": "Hosted website uptime, page speed and transaction monitoring from SolarWinds, with real user monitoring and public status pages.",
  "website": "https://www.pingdom.com",
  "license": null,
  "platforms": [
    "web"
  ],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 13,
  "coverage": 100,
  "summary": "Pingdom scores 13 out of 100 (grade F) on the status pages and uptime monitoring criteria. It meets 1 of 7 criteria: public uptime history. It partly meets independent audit. It does not meet open source, no trackers or telemetry, no ads or data sales, runs on your own infrastructure and no visitor tracking. It is based in the United States: Five Eyes member; subject to the US CLOUD Act.",
  "url": "https://privacyratings.com/status-pages/pingdom/",
  "markdown": "https://privacyratings.com/status-pages/pingdom/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "The home page loads Optimizely and the X (Twitter) pixel."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "no",
      "evidence": "https://www.solarwinds.com/legal/privacy",
      "note": "The SolarWinds privacy policy says personal data, including purchased data, is used for tailored advertising on third-party websites."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.solarwinds.com/trust-center",
      "note": "SolarWinds shares SOC 2 and ISO 27001 reports only on request."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "self_hosted": {
      "title": "Runs on your own infrastructure",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Hosted by the vendor only."
    },
    "no_visitor_tracking": {
      "title": "No visitor tracking",
      "weight": 2,
      "answer": "no",
      "evidence": "https://status.pingdom.com",
      "note": "Pingdom's own public status page loads Google Analytics and Google Tag Manager."
    },
    "history": {
      "title": "Public uptime history",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://documentation.solarwinds.com/en/success_center/pingdom/content/topics/public-status-page.htm",
      "note": "Public status pages share uptime check reports, with a page per check."
    }
  },
  "tests": {
    "ssllabs": null,
    "observatory": null,
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "Google Fonts",
        "host": "fonts.googleapis.com",
        "effect": "none"
      },
      {
        "name": "Optimizely",
        "host": "cdn.optimizely.com",
        "effect": "no"
      },
      {
        "name": "X (Twitter) Pixel",
        "host": "static.ads-twitter.com",
        "effect": "no"
      }
    ],
    "tested_at": "2026-10-01T06:38:29.095Z"
  },
  "last_modified": "2026-10-01T06:56:31Z"
}