{
  "slug": "infomaniak",
  "category": "server-hosting",
  "name": "Infomaniak",
  "description": "Swiss provider of web hosting, VPS and OpenStack public cloud, running its own datacenters and network (AS29222).",
  "website": "https://www.infomaniak.com",
  "license": null,
  "platforms": [],
  "jurisdiction": {
    "code": "CH",
    "name": "Switzerland",
    "eyes": null,
    "eu": false,
    "gdpr": true,
    "cloud_act": null
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "D",
  "score": 45,
  "coverage": 100,
  "summary": "Infomaniak scores 45 out of 100 (grade D) on the server hosting criteria. It meets 4 of 12 criteria: no ads or data sales, TLS configuration, Reverse DNS and IPv6. It partly meets no trackers or telemetry, independent audit and mail-friendly (port 25). It does not meet open source, transparency report, tells users about requests, security headers and anonymous payment. It is based in Switzerland: Not in the Five, Nine or Fourteen Eyes; GDPR-style data protection law. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade D+.",
  "url": "https://privacyratings.com/server-hosting/infomaniak/",
  "markdown": "https://privacyratings.com/server-hosting/infomaniak/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "partial",
      "evidence": "https://www.infomaniak.com/en/legal/confidentiality-policy",
      "note": "Website analytics use self-hosted Matomo, and it and ad measurement tools load only with consent."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.infomaniak.com/en/legal/confidentiality-policy",
      "note": "Funded by paid services, and customer data is not used for commercial purposes."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.infomaniak.com/documents/iso/27001_1EN.pdf",
      "note": "Only the ISO 27001 certificate is public, not the audit report."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "no",
      "evidence": null,
      "note": "No transparency report or dedicated government request policy is published."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "no",
      "evidence": null,
      "note": "No published policy on notifying users about data requests."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=www.infomaniak.com&hideResults=on",
      "note": "Grade A+"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "no",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=www.infomaniak.com",
      "note": "Grade D+ (40/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    },
    "port_25": {
      "title": "Mail-friendly (port 25)",
      "weight": 1,
      "answer": "partial",
      "evidence": "https://www.infomaniak.com/en/support/faq/2822/manage-the-cloud-vps-vps-lite-firewall",
      "note": "Outgoing port 25 is blocked by default and opened on justified request for Cloud VPS."
    },
    "reverse_dns": {
      "title": "Reverse DNS",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://www.infomaniak.com/en/support/faq/2012/create-a-ptr-record-for-cloud-vps-vps-lite",
      "note": "PTR records for the IPv4 and IPv6 addresses are set in the Infomaniak Manager."
    },
    "ipv6": {
      "title": "IPv6",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://www.infomaniak.com/en/hosting/vps-cloud",
      "note": "Each Cloud VPS includes a dedicated IPv6 address."
    },
    "anonymous_payment": {
      "title": "Anonymous payment",
      "weight": 1,
      "answer": "no",
      "evidence": "https://www.infomaniak.com/en/support/faq/1385/pay-for-renew-a-product-manually",
      "note": "Payment is by card, PayPal, Twint or bank transfer, with no cryptocurrency option."
    }
  },
  "tests": {
    "ssllabs": "A+",
    "observatory": "D+",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [],
    "tested_at": "2026-10-01T07:16:54.076Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}