{
  "slug": "loom",
  "category": "screen-recording",
  "name": "Loom",
  "description": "Video messaging service from Atlassian for recording the screen and camera and sharing the result as a link. Recordings are uploaded to and hosted on Loom's servers.",
  "website": "https://www.loom.com",
  "license": null,
  "platforms": [
    "windows",
    "macos",
    "android",
    "ios",
    "web"
  ],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 15,
  "coverage": 100,
  "summary": "Loom scores 15 out of 100 (grade F) on the screenshots and screen recording criteria. It partly meets no ads or data sales and independent audit. It does not meet open source, no trackers or telemetry, saved locally by default and no account needed. It is based in the United States: Five Eyes member; subject to the US CLOUD Act.",
  "url": "https://privacyratings.com/screen-recording/loom/",
  "markdown": "https://privacyratings.com/screen-recording/loom/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://reports.exodus-privacy.eu.org/en/reports/com.loom.android/latest/",
      "note": "Exodus finds HMS Core analytics, OneSignal, Segment and Sentry in the Android app, and the website loads Google Tag Manager and connects to Google Analytics and Amplitude."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.atlassian.com/legal/privacy-policy",
      "note": "Funded by subscriptions with no ads in the product, but the policy allows cookies and identifiers from advertising partners."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://support.atlassian.com/loom/docs/download-the-loom-soc-2-report/",
      "note": "Loom has SOC 2 audits, but the report is only available on request through the Atlassian Trust portal."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "local_by_default": {
      "title": "Saved locally by default",
      "weight": 2,
      "answer": "no",
      "evidence": "https://support.atlassian.com/loom/docs/how-secure-are-my-videos/",
      "note": "Videos are uploaded to Loom's servers while recording."
    },
    "no_account_needed": {
      "title": "No account needed",
      "weight": 1,
      "answer": "no",
      "evidence": "https://www.loom.com/pricing",
      "note": "A Loom account is required to record and share videos."
    }
  },
  "tests": {
    "ssllabs": null,
    "observatory": null,
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "Amplitude",
        "host": "cdn.amplitude.com",
        "effect": "no"
      },
      {
        "name": "Google Analytics",
        "host": "www.google-analytics.com",
        "effect": "no"
      },
      {
        "name": "Google Fonts",
        "host": "fonts.gstatic.com",
        "effect": "none"
      },
      {
        "name": "Google Tag Manager",
        "host": "www.googletagmanager.com",
        "effect": "no"
      }
    ],
    "tested_at": "2026-10-01T07:02:30.813Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}