{
  "slug": "acuity-scheduling",
  "category": "scheduling",
  "name": "Acuity Scheduling",
  "description": "Hosted appointment scheduling service owned by Squarespace, with client booking pages, intake forms, payments, packages, reminders and calendar integrations.",
  "website": "https://acuityscheduling.com",
  "license": null,
  "platforms": [
    "web",
    "android",
    "ios"
  ],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 28,
  "coverage": 100,
  "summary": "Acuity Scheduling scores 28 out of 100 (grade F) on the scheduling criteria. It meets 2 of 8 criteria: tells users about requests and TLS configuration. It partly meets no ads or data sales and security headers. It does not meet open source, no trackers or telemetry, independent audit and transparency report. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B+.",
  "url": "https://privacyratings.com/scheduling/acuity-scheduling/",
  "markdown": "https://privacyratings.com/scheduling/acuity-scheduling/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://www.squarespace.com/privacy",
      "note": "The website loads Amplitude, Datadog and Google Tag Manager, and Squarespace uses cookies and third-party online services for analytics and ad targeting."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.squarespace.com/privacy",
      "note": "Funded by subscriptions with no ads in the product, but Squarespace shares data with third-party online services to target ads for its own products."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "no",
      "evidence": null,
      "note": "No independent audit is published."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "no",
      "evidence": null,
      "note": "No transparency report or government request policy is published."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "yes",
      "evidence": "https://www.squarespace.com/dpa",
      "note": "The Squarespace data protection addendum promises notice to customers of binding government or law enforcement demands for their data, where legally permitted."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=secure.acuityscheduling.com&hideResults=on",
      "note": "Grade A+"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "partial",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=secure.acuityscheduling.com",
      "note": "Grade B+ (80/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    }
  },
  "tests": {
    "ssllabs": "A+",
    "observatory": "B+",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "Amplitude",
        "host": "cdn.amplitude.com",
        "effect": "no"
      },
      {
        "name": "Google Tag Manager",
        "host": "www.googletagmanager.com",
        "effect": "no"
      },
      {
        "name": "TrustArc",
        "host": "consent.trustarc.com",
        "effect": "none"
      }
    ],
    "tested_at": "2026-10-01T07:26:05.044Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}