{
  "slug": "teamviewer",
  "category": "remote-desktop",
  "name": "TeamViewer",
  "description": "Proprietary remote access and support software that connects to computers and mobile devices through TeamViewer's relay servers, free for personal use and paid for commercial use.",
  "website": "https://www.teamviewer.com",
  "license": null,
  "platforms": [
    "windows",
    "macos",
    "linux",
    "android",
    "ios",
    "web"
  ],
  "jurisdiction": {
    "code": "DE",
    "name": "Germany",
    "eyes": "Fourteen Eyes",
    "eu": true,
    "gdpr": true,
    "cloud_act": null
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 30,
  "coverage": 100,
  "summary": "TeamViewer scores 30 out of 100 (grade F) on the remote desktop criteria. It meets 1 of 4 criteria: no ads or data sales. It partly meets independent audit. It does not meet open source and no trackers or telemetry. It is based in Germany: Fourteen Eyes member; EU member (GDPR).",
  "url": "https://privacyratings.com/remote-desktop/teamviewer/",
  "markdown": "https://privacyratings.com/remote-desktop/teamviewer/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://www.teamviewer.com/en/legal/privacy-and-cookies/",
      "note": "The website loads Adobe, Facebook and LinkedIn trackers, and the privacy policy describes analysis of product usage data, including in the free version."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.teamviewer.com/en-us/pricing/overview/",
      "note": "Funded by paid licenses with no ads in the software, and the privacy policy states personal information is not sold."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://media.teamviewer.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-type-2-soc-3-report-en.pdf",
      "note": "Only a public SOC 3 summary of the independent SOC 2 audit is published; the full SOC 2 report is not public."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "n/a",
      "evidence": null,
      "note": "Only applies to hosted services with a website to test."
    }
  },
  "tests": {
    "ssllabs": null,
    "observatory": null,
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": [
      {
        "name": "Google reCAPTCHA",
        "host": "www.google.com",
        "effect": "none"
      },
      {
        "name": "OneTrust",
        "host": "cdn.cookielaw.org",
        "effect": "none"
      }
    ],
    "tested_at": "2026-10-01T07:01:58.622Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}