{
  "slug": "pandadoc",
  "category": "e-signatures",
  "name": "PandaDoc",
  "description": "Document automation and electronic signature service for proposals, quotes and contracts, run by PandaDoc, Inc. in San Francisco. Data can be stored in the US or the EU.",
  "website": "https://www.pandadoc.com",
  "license": null,
  "platforms": [
    "web",
    "android",
    "ios"
  ],
  "jurisdiction": {
    "code": "US",
    "name": "United States",
    "eyes": "Five Eyes",
    "eu": false,
    "gdpr": false,
    "cloud_act": "provider"
  },
  "pick": false,
  "pick_reason": null,
  "disclosure": null,
  "grade": "F",
  "score": 25,
  "coverage": 100,
  "summary": "PandaDoc scores 25 out of 100 (grade F) on the electronic signatures criteria. It meets 1 of 8 criteria: TLS configuration. It partly meets no ads or data sales and independent audit. It does not meet open source, no trackers or telemetry, transparency report, tells users about requests and security headers. It is based in the United States: Five Eyes member; subject to the US CLOUD Act. Automated tests: SSL Labs grade A+ and Mozilla HTTP Observatory grade B-.",
  "url": "https://privacyratings.com/e-signatures/pandadoc/",
  "markdown": "https://privacyratings.com/e-signatures/pandadoc/index.md",
  "answers": {
    "open_source": {
      "title": "Open source",
      "weight": 3,
      "answer": "no",
      "evidence": null,
      "note": "Closed source."
    },
    "no_trackers": {
      "title": "No trackers or telemetry",
      "weight": 3,
      "answer": "no",
      "evidence": "https://www.pandadoc.com/privacy-notice/",
      "note": "The privacy notice names Google Analytics and describes behavior-based advertising by third parties that collect information about website use."
    },
    "no_ads": {
      "title": "No ads or data sales",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.pandadoc.com/privacy-notice/",
      "note": "Funded by subscriptions, and personal information is not sold or shared for marketing without consent, but third parties collect website data for behavior-based advertising."
    },
    "independent_audit": {
      "title": "Independent audit",
      "weight": 2,
      "answer": "partial",
      "evidence": "https://www.pandadoc.com/security/",
      "note": "PandaDoc has a SOC 2 Type II report, available on request."
    },
    "transparency_report": {
      "title": "Transparency report",
      "weight": 2,
      "answer": "no",
      "evidence": "https://www.pandadoc.com/privacy-notice/",
      "note": "No transparency report is published. The privacy notice only says information may be disclosed in response to subpoenas, warrants or court orders."
    },
    "user_notice": {
      "title": "Tells users about requests",
      "weight": 1,
      "answer": "no",
      "evidence": null,
      "note": "No published policy on notifying users about data requests."
    },
    "tls": {
      "title": "TLS configuration",
      "weight": 2,
      "answer": "yes",
      "evidence": "https://www.ssllabs.com/ssltest/analyze.html?d=app.pandadoc.com&hideResults=on",
      "note": "Grade A+"
    },
    "security_headers": {
      "title": "Security headers",
      "weight": 1,
      "answer": "no",
      "evidence": "https://developer.mozilla.org/en-US/observatory/analyze?host=app.pandadoc.com",
      "note": "Grade B- (65/100+)"
    },
    "web_standards": {
      "title": "Modern web standards",
      "weight": 1,
      "answer": "pending",
      "evidence": null,
      "note": "Not tested yet."
    }
  },
  "tests": {
    "ssllabs": "A+",
    "observatory": "B-",
    "internetnl_web": null,
    "internetnl_mail": null,
    "trackers": null,
    "tested_at": "2026-10-01T07:31:56.956Z"
  },
  "last_modified": "2026-10-01T07:44:20Z"
}